Members have access to America’s premier provider of identity theft resolution services with CyberScout® and the Lifestages® Identity Management Services. Use the proactive tools and recovery assistance to quickly respond to an identity or fraud crisis. Benefit from essential identity theft protection and resolution services, educational tips and resources.
This service is included in the cost of your membership, no matter how often you need to talk to a fraud specialist. Services include:
- Proactive services — if your wallet or purse is lost or stolen, or anytime you suspect your identity might be vulnerable, an experienced fraud specialist will place a free fraud alert, when appropriate, and offer guidance.
- Resolution services — provides step-by-step guidance through the identity resolution process from start to finish. Your personal fraud specialist works with you to help prepare notification letters, work with government agencies and creditors, and stop fraudulent bills and charges. Victims of identity theft are provided with one year of free fraud-monitoring services.
- Document replacement assistance — provides help in replacing lost, stolen or destroyed identity documents, including Social Security cards, birth certificates, passports and driver’s licenses.
- Access to identity protection tips and tools — help keep you and your family safe.
Benefit availability is dependent upon membership plan and state of residence. Certain limitations, restrictions, and exclusions may apply.